When you step into Virtù at Four Seasons Hotel Tokyo at Otemachi, you are immediately enveloped in an aura of hospitality that sets the tone for the entire experience. The staff at Virtù go above and beyond to ensure that each guest is catered to in a personalized manner, whether they are a solo traveler looking for lively conversation at the bar, a couple seeking a quiet corner, or a group of businesspeople needing a comfortable space to discuss business matters. It is this attention to detail and focus on the guest experience that truly sets Virtù apart from the rest.
The Journey of Head Bartender Keith Motsi
Head bartender Keith Motsi is the driving force behind Virtù’s success. Born in Zimbabwe and raised in England, Motsi brings a unique perspective to the bar industry, having worked in London, Beijing, and most recently at Four Seasons Hotel Seoul’s Charles H. bar. Since taking on the role of head bartender at Virtù in 2022, Motsi has propelled the bar to international acclaim, with accolades such as being named the highest new entry on Asia’s 50 Best Bars list and winning the prestigious Michter’s Art of Hospitality award. His dedication to continuous improvement and his emphasis on the Japanese principle of omotenashi have been instrumental in shaping Virtù into the establishment it is today.
At Virtù, the team’s commitment to excellence shines through in every aspect of the guest experience. The bar itself is a thing of beauty, with plush furniture, warm colors, and a grand back bar that captivates the eye. The wall of windows that offers breathtaking views of Tokyo’s Imperial Palace only adds to the allure of the space. When it comes to the drinks, Virtù does not disappoint. The bar’s signature cocktails, such as the Smoked Ume Old Fashioned and the Yuzu Nagi, showcase a blend of craftsmanship and creativity that is second to none. Each cocktail is meticulously crafted, with regular tastings to ensure that every sip is a delight.
Virtù’s philosophy is centered around the concept of kaizen, which emphasizes continuous, incremental improvements with the goal of getting better each day. This philosophy extends to the way the team interacts with guests, with a focus on authenticity and individuality. Rather than following a rigid service model, the team at Virtù is encouraged to bring their unique personalities to the forefront, creating a dynamic and engaging atmosphere for guests. This approach ensures that each visit to Virtù is a one-of-a-kind experience, personalized to fit the preferences of each guest.
Looking ahead, Virtù is poised for even greater success under the leadership of Keith Motsi. With a team of talented individuals dedicated to delivering unparalleled hospitality, Virtù is set to continue its upward trajectory in the bar industry. By staying true to their core values of excellence, authenticity, and innovation, Virtù is sure to remain a standout destination for locals and travelers alike.