Airlines

The current state of flight shopping in the online travel industry often falls short when it comes to providing a visually appealing experience for customers. As highlighted in a recent study by Phocuswright, the disparity between the visual presentation of flight tickets and other e-commerce products is quite stark. While customers searching for a simple
Travelers passing through the new Tulum International Airport are greeted by a stunning display of artistic beauty. The passenger terminal of the airport boasts lofty ceilings and expansive glass windows that flood the space with natural light. The design motifs throughout the terminal draw inspiration from Tulum’s lush jungle surroundings, incorporating earth tones, woods, and
The Department of Transportation (DOT) has recently collaborated with 18 U.S. states and territories to enhance the policing of airlines’ compliance with consumer-protection laws. This groundbreaking initiative aims to provide state attorneys general with more authority to investigate airline practices related to consumer protection, a domain historically exclusive to federal oversight under the DOT. The
Oakland officials recently made a decision to change the name of the city’s airport to San Francisco Bay Oakland International Airport. The Board of Commissioners for the Port of Oakland unanimously voted in favor of this move, citing the confusion that travelers face when flying into the region. Despite the opposition from San Francisco, who
Emirates, the Dubai-based airline, has made significant strides in the past year. One of their key initiatives was the launch of a codeshare partnership with United Airlines. This collaboration has enabled both airlines to offer expanded U.S. network options to their customers. Essa Sulaiman Ahmad, Emirates’ divisional vice president for the U.S. and Canada, highlighted
In response to Iran’s recent missile attack on Israel, United Airlines has made the decision to once again halt all flights to Tel Aviv. This move comes as part of the airline’s ongoing commitment to prioritizing the safety of its customers and crews. United has also canceled its scheduled departure to Jordan from Washington Dulles.
American Airlines’ distribution strategy has sparked outrage among various travel industry groups around the world. ASTA, along with the WTAAA, ACTA, and FOLATUR, have all issued statements expressing their concerns over American’s decision to remove certain fares from legacy distribution systems. This move has forced travel agencies to use New Distribution Capability (NDC) connections in
The U.S. airline industry, along with airline industry labor unions, has raised concerns about the perceived unfair competitive advantage that Chinese carriers have been enjoying. They argue that Chinese airlines have been benefiting from certain advantages, such as continuing to access Russian airspace, while U.S. carriers have had to alter their routes due to geopolitical
The airline industry is undergoing a significant transformation with the adoption of dynamic pricing strategies. According to ATPCO estimates, approximately 25% of airfares, ancillaries, and airfare bundles currently sold are dynamically created, marking a notable increase from 15% in October 2022. This shift towards dynamic offers is set to accelerate over the next two years,
In a groundbreaking move, Qantas has announced its plans to introduce the Classic Plus category of reward seats, which will significantly increase the availability of reward seats for Qantas Points redemption. This new category will add a whopping 20 million additional seats over a rolling 12-month period, supplementing the existing 5 million Classic reward seats
Delta Airlines is set to take a significant step towards revolutionizing its distribution strategy by introducing its first New Distribution Capability (NDC) iteration later this year. Sara Reid, the airline’s managing director of sales technology and global sales support, revealed this development during a panel discussion at the Elevate + TravelConnect conference in Washington, D.C.
The announcement of Alaska Airlines acquiring Hawaiian Airlines has sparked anticipation within the aviation industry. Both carriers are currently planning for the integration process while collaborating with the U.S. Department of Justice to ensure a smooth transition. Joe Sprague, the regional president for Hawaii and the Pacific at Alaska Airlines, expressed optimism regarding the approval