In the competitive sphere of travel, loyalty programs are emerging as a critical strategy for enhancing customer engagement and retention. This trend is particularly evident in the cruise industry, where companies are recognizing the importance of cultivating long-term relationships with their clientele. From earning points for complimentary coffee at Starbucks to accumulating miles for business-class
Cruise
As the world emerges from the pandemic’s grasp, the travel industry finds itself navigating a new landscape characterized by what many are calling “normalization.” This term describes the deceleration of the explosive growth that defined travel post-COVID. While some industry experts contend that this slowdown marks a return to a more sustainable growth rate, others
The SS United States, often affectionately referred to as “the Big U,” has a legacy that resonates deeply within maritime history. Launched in 1952, the ocean liner was a marvel of engineering and design, synonymous with speed and luxury. It dominated the transatlantic route until its retirement in 1969, boasting a record that has yet
Hurricane Milton has caused significant disruption to the cruise industry in Florida, with numerous ships delayed in their return to various ports across the state. As the hurricane continues to make its way through the region, cruise lines are scrambling to assess the damage and make alternative plans for their fleet, which has a far-reaching
Royal Caribbean International has unveiled ambitious plans to expand its repertoire of exclusive cruise experiences with the introduction of Perfect Day Mexico. Slated to open in 2027, this new private destination is strategically located in Mahahual, south of Cozumel, in the vibrant state of Quintana Roo. As the cruise industry increasingly pivots towards unique, immersive
Following a protracted seven-month break driven by escalating political unrest in Haiti, Royal Caribbean International is poised to re-establish its presence in Labadee, the cruise line’s private resort. The anticipation culminates today with the arrival of the Adventure of the Seas, to be followed shortly by the Symphony of the Seas. This decision comes amidst
In an increasingly competitive cruise market, Norwegian Cruise Line (NCL) has taken bold strides to redefine what holidaymakers can expect from their seafaring adventures. Under the leadership of President David Herrera, the company has introduced a revamped package called “More at Sea,” set to launch on January 1. This new initiative seeks to replace the
As Hurricane Milton barrels toward the Caribbean, cruise lines are swiftly altering their itineraries to ensure the safety of their passengers and crew. The nature of such unexpected shifts reveals not only the logistical challenges faced by these companies but also highlights a broader theme—cruise lines must remain dynamic in the face of changing weather
In a recent ballot that stirred divergent opinions among residents, Juneau voters have seemingly rejected Proposition #2, which sought to impose restrictions on cruise ships visiting the Alaska port on Saturdays. With around 60% of the electorate opposing this measure, as reported by Alaska’s News Source, it establishes a clear stance against modifications to the
The cruise industry has frequently faced challenges, yet brand giants like Carnival Corp. are rising resiliently above the strain, drawing attention from investors and industry analysts alike. Under the leadership of CEO Josh Weinstein, Carnival has reported a series of record-breaking financial quarters, shaking off any notion of a post-pandemic slowdown. Analyzing the factors driving
In a significant strategic shift within its commercial operations, HX, the expedition cruise line formerly known as Hurtigruten Expeditions, has appointed Steve Smotrys as its managing director and senior vice president of commercial operations in the Americas. This newly created position signals a serious commitment on HX’s part to enhance its footprint in the North
Norwegian Cruise Line (NCL) is embarking on a transformative journey by replacing its longstanding Free at Sea and Free at Sea Plus pricing structures with a revamped offering: the More at Sea package. This innovative approach, set to launch on January 1, marks a strategic move to elevate the cruising experience by incorporating a broader
As the world re-emerges from the shadows of the pandemic, Dominica is poised for a renaissance in tourism. With ambitious infrastructure projects, expanded accommodation options, and innovative recreational facilities, the island is actively harnessing its potential to attract a growing number of visitors. This comprehensive vision reflects not only a response to increasing tourist numbers
On October 1, 2023, the International Longshoremen’s Association (ILA) initiated a strike that significantly affected port operations across the United States, stretching from Maine all the way down to Texas. The ILA, a crucial player in the logistics and transportation sector, represents dockworkers who are vital for maintaining the flow of goods into American markets.
Traveling across time zones presents more than just an exciting adventure; it introduces a complex challenge that affects our bodies and minds in unexpected ways. As I embarked on my journey from Tennessee to Colorado and then further afield to China, I began to understand the gravity of time management in travel. My road trips
During the Q3 earnings call, Josh Weinstein, CEO of Carnival Corporation, unveiled impressive figures indicating that nearly 50% of the company’s cruise inventory for 2025 has been sold. This outstanding accomplishment is complemented by a promising start for 2026 bookings, which Weinstein claims is “unprecedented.” With every brand under the Carnival umbrella—including Carnival, Princess, Holland
The luxury cruise market presents a unique opportunity for travel advisors aiming to elevate their sales strategies and cater to a high-end clientele. Dondra Ritzenthaler, the CEO of Azamara, provides valuable insights into how agents can effectively transition into luxury cruise sales during her appearance on the “Trade Secrets” podcast. This article distills her key
Just three months prior, Gebhard Rainer was at the helm of Sandals Resorts International, a company synonymous with sun-soaked getaways in the Caribbean. Fast forward to today, and he has made a significant career pivot, taking charge of HX (formerly Hurtigruten Expeditions), a cruise line that specializes in expedition voyages to some of the planet’s