The recent global technology outage that grounded several flights has caused a stir in the travel insurance industry. Providers are now bracing themselves for a surge in claims as more than 1,600 customers are expected to fly today and could potentially be affected by the aftermath of the outage.
InsureMyTrip, a prominent travel insurance comparison site, has highlighted the importance of understanding the coverage offered by travel insurance policies in such situations. Customers may be covered under travel delay or missed connection coverage, depending on the terms of their plans. While InsureMyTrip does not handle claims directly, the company has offered valuable tips to assist travelers in navigating the claims process.
Travelers are advised to carefully review their insurance plan to comprehend the extent of coverage and the procedures for filing a claim. It is crucial to gather all necessary documents, including receipts for expenses incurred during delays, proof of unused tickets, and evidence of payment for those tickets. In cases of baggage claims, travelers will need documentation from the airline confirming the delay or loss of baggage.
InsureMyTrip emphasizes the importance of filing a claim promptly to expedite the process. Utilizing the online portal of a travel insurance company is recommended as the quickest method to submit a claim and receive reimbursement. By following these guidelines and submitting all required documentation, travelers can hope to have their claims processed swiftly and efficiently.